Privacy Policy
Last updated: 26 September 2026
Creator HQ is a content creation and social media management platform. This policy explains how we handle information when you use Creator HQ or connect third-party services.
Information we process
We may process account details such as email address, profile and workspace information, content you upload or create, production data, settings, and information returned by services you choose to connect.
Connected social accounts
When you authorize a supported social platform, Creator HQ receives only information and permissions approved through that platform's authorization process. Credentials and tokens are handled server-side and used to provide requested features such as identifying the authorized account, uploading drafts or publishing content on your behalf.
How we use information
We use information to authenticate users, operate workspaces, provide content creation and publishing workflows, maintain security, troubleshoot issues, comply with legal obligations and improve Creator HQ.
Sharing and service providers
Creator HQ does not sell personal information. We may share information with service providers only where needed to deliver requested functionality, protect the service, comply with law or enforce our terms.
Retention and deletion
Information is retained for as long as reasonably necessary to provide the service and meet legal, security and dispute-resolution requirements. Users can revoke third-party permissions with the relevant provider and may request deletion through Creator HQ's data-deletion process.
Security
We use technical and organisational safeguards designed to protect information, including access controls and server-side handling of integration credentials.
Third-party services
Connected platforms have their own privacy practices and terms. Their handling of information is governed by their respective policies.
Your choices
You may disconnect supported integrations, revoke permissions through third-party platforms and request access, correction or deletion where applicable.
Contact
Privacy and data-protection enquiries may be submitted through the support contact provided within Creator HQ.